Panel on UX process

At 4C in Prague I joined Shawn Stafford, Mia Lahteenmaki, Celia Hodent & Jason Schklar to discuss the challenges, practices, and methods of UX researchers.

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GamesUR 2018

I chaired the fourth gamesUR conference, hosting talks from researchers and data analysts from across Europe.

Player Research Montreal

In 2017 I project managed the establishment of Player Research’s second branch. Montreal is host to hundreds of game development studios, and a community of talented games user researchers.

GamesUR 2017

Sporting a new venue and new visual identity, I chaired the gamesUR conference again in 2017. The Cavendish Conference Centre provided exceptional hospitality for a series of wonderful talks.

NNGroup on Games User Research

My talk on designing a playtest lab had a certain Jakob Nielsen in the audience. It was subsequently featured in the NNGroup article explaining the myriad differences between mainstream user research and games user research.

Sebastian Long from Player Research in the UK described his company’s playtesting lab: The observation room included a big projection display with reduced versions of 12 users’ screens, as well as a pushbutton switch for observers to select one of the 12 screens to be magnified. […] This need to alternate between surveying many peoples’ broad behavior and detailed attention to a single person’s specific interactions is rare outside games research.

Jakob Nielsen, NNGroup

What Should A Playtest Smell Like?

Running playtest sessions is remarkably difficult. It’s easy to overlook simple practices that can ruin the feedback you collect. This article considers common mistakes, through the lens of the playtester’s five senses.

To get unbiased and honest feedback from invited members of the general public you’ll need to carefully consider their every sight, sound and smell during your playtests. So what does a great playtest smell like?