What Makes a Great Expert Review?

Heuristic Analyses – otherwise known as ‘expert analyses’ – are a powerful method in games user research. They’re also some of the most difficult to perform: no player data, no triangulation, and a game-wide remit.

At the 2018 gamesUR conference in San Fran I presented a talk in the Foundations track, based on a meta-analyses of expert reviews by junior researchers.

Panel on UX process

At 4C in Prague I joined Shawn Stafford, Mia Lahteenmaki, Celia Hodent & Jason Schklar to discuss the challenges, practices, and methods of UX researchers.

What Should A Playtest Smell Like?

Running playtest sessions is remarkably difficult. It’s easy to overlook simple practices that can ruin the feedback you collect. This article considers common mistakes, through the lens of the playtester’s five senses.

To get unbiased and honest feedback from invited members of the general public you’ll need to carefully consider their every sight, sound and smell during your playtests. So what does a great playtest smell like?

Building Confidence in GamesUR

There were remarkably few talks or resources on the commercial realities of games user research: What does a typical day look like? What’s the workload to be expected?

At GamesUR SF 2017 I co-presented a talk on GamesUR foundations with Ubisoft Researcher Lanie Dixon to answer commonly-asked questions from the community.